Terms & Conditions
These terms define our software agreements, client obligations, and system reliability standards. By accessing our services or deploying our automation architecture, you agree to these legal conditions.
Summary of articles
Scope of services
CORVION TECH provides enterprise-grade AI solutions, intelligent workflow automation, and systems architecture consulting designed to optimize operational efficiency and business workflows.
The exact scope, milestones, deliverables, deployment schedules, and technical requirements are governed by specific Statements of Work (SOW) or Enterprise Service Agreements executed between CORVION TECH and the client. Any subsequent modification or functional expansion must be documented and agreed upon in writing.
Enterprise client responsibilities
To ensure reliable deployment and system integration, clients must supply timely access to designated APIs, administrative accounts, operational telemetry, and legacy systems necessary for automated workflows.
Clients remain solely responsible for the legality, integrity, security, and accuracy of all internal datasets, prompts, workflows, and proprietary materials provided to our automation infrastructure.
Clients agree not to disassemble, decompile, reverse-engineer, or attempt to derive underlying algorithm weights or models provisioned under standard managed service tiers without explicit written authorization.
Intellectual property and model rights
All pre-existing intellectual property, proprietary model pipelines, reusable automation connectors, core architectures, and system heuristics developed by CORVION TECH remain our exclusive property.
Clients retain all rights, title, and ownership in and to their proprietary enterprise data, confidential operational metrics, and custom final outputs generated strictly through their authorized use of the platform.
No customer data is utilized to retrain or fine-tune publicly distributed foundation models without the explicit, documented consent of the enterprise customer.
Service level guarantees and uptime
CORVION TECH is committed to architectural reliability and targets 99.9% availability for enterprise production endpoints, subject to scheduled maintenance windows announced in advance.
Service credits, incident response tiers, critical recovery metrics (RTO/RPO), and escalated support channels are specified in the client's applicable Enterprise Service Level Agreement (SLA).
We make reasonable efforts to mitigate disruptions caused by third-party cloud infrastructure, foundational model providers, or telecommunications outages beyond our reasonable control.
Limitation of liability
To the maximum extent permitted by applicable law, CORVION TECH and its directors, employees, or contractors shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data, loss of business revenue, or operational downtime.
Our aggregate liability arising out of or related to these terms or our services shall under no circumstances exceed the total fees paid by the client to CORVION TECH during the twelve (12) months preceding the event giving rise to liability.
Termination of agreement
Either party may terminate the active agreement upon thirty (30) days prior written notice if the other party breaches any material term and fails to cure such breach within that timeframe.
Upon termination, all active API keys and client access instances will be decommissioned. CORVION TECH will facilitate the secure export of client operational outputs and promptly purge client enterprise data in accordance with our data retention protocols.
Governing law and jurisdiction
These Terms & Conditions, along with any related project agreements or disputes, are governed by and construed in accordance with the laws of Queensland, Australia, without regard to conflict of law principles.
The parties irrevocably submit to the exclusive jurisdiction of the courts of Queensland and the federal courts of the Commonwealth of Australia sitting in Brisbane for any dispute or legal proceedings arising under these terms.
Questions regarding these terms?
For custom enterprise agreements, compliance inquiries, or legal clarifications, reach out directly to our operations and legal desk in Manly, Queensland.